Serviced apartment Palazzo Colonnades (Surfers Paradise, Australia)

Many guests say that the apartments are spacious enough to host a large family, the fixtures are modern and the bathroom floors are spotless. Others add that the apartment decor is stylish, the living room furniture is relaxing and the balconies offer spectacular views, and say that the kitchen has ample cooking utensils.

Several guests note that the property is conveniently close to the tramline and bus stop, there is easy access to the airport and the beach front is just a block away. Others add that the Royal Pines Resort Cafe, Palm Meadows Golf Course and Pacific Fair Shopping Centre are a short drive away, and love the easy access to Surfers Paradise.

Many guests love the warm welcome at check-in and appreciate that the manager personally greets guests. Others add that tour assistance is professional and appreciate that staff provides useful information about group excursions.

Some guests mention that the fitness room is small, the lighting is poor, the machines are outdated and the ventilation is poor, and note that there are few staff on duty in the spa. Others add that there are not enough machines in the gym, and the spa’s operating hours are limited.

A handful of guests say that there is trash in the pool area, and the water is cold and not cleaned regularly. Others add that some sun loungers are defective, and there is mold on the pool surface.

Some guests mention that Wi-Fi signals in the rooms are weak, and the connection drops frequently. Others add that there is no Wi-Fi access in the game room and pool area, and dislike that the Internet connection speed is slow.