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    voco Gold Coast, an IHG Hotel (Surfers Paradise, Australia)

    voco Gold Coast, an IHG Hotel (Surfers Paradise, Australia)

    About voco Gold Coast, an IHG Hotel

    The luxurious voco Gold Coast, an IHG Hotel hotel is a 4.5-star beach hotel located in the heart of Surfers Paradise and featuring a full-service spa. Flat-screen TVs, refrigerators, and in-room safes are some of the amenities that guests get to enjoy in the 388 smoke-free guestrooms. Others include private bathrooms with deluxe Amenita amenities, phones, and Wi-Fi (surcharge). Guests can take a dip in the outdoor seasonal pool, workout at the fitness centre, or play at the arcade room. Guests on business can make use of the 24-hour business centre, the conference centre, and the four meeting rooms. Other facilities include a hair salon, luggage storage facilities, and laundry facilities. Guests can enjoy a buffet breakfast(surcharge) daily at Waves Buffet Restaurant, as well as lunch and dinner at Cliffords Grill n Lounge and Walrus Social House. SkyPoint Observation Deck is right next to voco Gold Coast, an IHG Hotel hotel while Surfers Paradise Beach is an eight-minute walk away. This accommodation is also known as Hotel Watermark, Watermark Hotel Surfers Paradise, Watermark Surfers Paradise, and Watermark Hotel & Spa Gold Coast Surfers Paradise.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Spa
    • A/C
    • Restaurant
    • Gym

    Rating overview

    8.3
    trivago Rating Index based on 18394  reviews from:
    • Hotels.com(8.6/10)
    • LocationExcellent  8.8 / 10
    • RoomsGood  7.8 / 10
    • ServiceExcellent  8.5 / 10

    Positive Reviews

    positive:

    Awesome bar/restaurants.

    Guests say that Walrus Social House, the onsite bar, serves some awesome cocktails while Waves Buffet Restaurant serves some finger-licking buffets with a bit of everything ranging from Italian, Asian, Indian, and Australian cuisine. Desert is great too.

    positive:

    Friendly staff.

    Many guests have spoken highly of the staff at this property. Staff members are super-friendly, very welcoming, and always willing to go the extra mile to help guests with their requests. Guests commend the concierge staff too for its faultless service.

    positive:

    Comfortable accommodations/fine location.

    According to guests, the rooms here are spacious, exceptionally clean, and very comfortable. The rooms are well appointed with beds super comfy beds. The rooms offer spectacular beach and ocean views. Further, guests say the beach location of this propert


    Negative Reviews

    negative:

    Tight parking/erratic paid Wi-Fi.

    Guests have complained about having to pay for the underground parking facility which they say is frequently too tight. Other guests have griped about having to pay for Wi-Fi whose quality is far from impressive.

    negative:

    Small pool.

    Several guests have complained about the swimming pool which they say is nowhere near as big as depicted in this hotel's website. Other guests say the pool and spa are unsanitary and not cleaned regularly.

    negative:

    Housekeeping lapses.

    There have been complaints about sloppy housekeeping in the rooms including dirty and mouldy bathrooms and the presence of pesky bugs.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Gym
    5. Terrace
    6. Porter service
    7. Non-smoking rooms
    8. Restaurant
    9. Deck chairs
    10. Towels at the pool
    11. Spa
    12. WiFi in public areas
    13. 24-hour room service
    14. Concierge
    15. Free WiFi in public areas
    16. ATM
    17. Housekeeping
    18. Free WiFi
    19. Breakfast
    20. Hand sanitizer provided
    21. Temperature screening
    22. Masks provided
    23. Safe distance
    24. Response protocol
    25. Online check-in/check-out
    26. New safety protocols
    27. Cashless payment
    For children
    1. Cot
    2. Playground
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Balcony
    2. Shower
    3. Ironing board
    4. Openable windows
    5. Television
    6. Hairdryer
    7. Central heating
    8. Air conditioning
    9. Satellite TV
    10. Desk
    11. Telephone
    12. Safe
    13. Cable TV
    14. WiFi
    15. Fridge
    16. Free WiFi (rooms)
    17. Flatscreen TV
    18. Closet
    Sports facilities
    1. Boat rental
    2. Fitness
    Hotel characteristics
    1. LGBTQ+ friendly
    Wellness / Spa
    1. Hot stone massage
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 14:00
    2. Check out: 10:00

    Contact

    31 Hamilton Avenue,  4217,  Surfers Paradise,  Australia
    Telephone: +61 755888333 | Fax: +61 755888300 | 

    Frequently Asked Questions about voco Gold Coast, an IHG Hotel

    • Is there a pool area at voco Gold Coast, an IHG Hotel?

      No, voco Gold Coast, an IHG Hotel doesn’t offer pool areas.

    • Are pets allowed at voco Gold Coast, an IHG Hotel?

      No, voco Gold Coast, an IHG Hotel doesn’t allow pets.

    • Is parking available at voco Gold Coast, an IHG Hotel?

      Yes, voco Gold Coast, an IHG Hotel provides Accessible parking for guests.

    • What time is check-in and check-out at voco Gold Coast, an IHG Hotel?

      Check-in at voco Gold Coast, an IHG Hotel is available from: . Check-out time is by .

    • Where is voco Gold Coast, an IHG Hotel located?

      voco Gold Coast, an IHG Hotel is located in 31 Hamilton Avenue, 4217, Surfers Paradise, Australia.

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