Paradise Island Resort (Surfers Paradise, Australia)

Many guests comment that the outdoor pool is spacious and well-maintained daily by the hotel staff. Others say that there are sun loungers in the pool area, and add that the onsite spa is also amazing.

Most guests appreciate the central location and note that Cavill Ave is just a couple of blocks away. Others mention that there is a tram stop nearby, and state that many bars and restaurants can be found in the neighbourhood.

Many guests say that hotel staff is friendly, and add that front desk employees can arrange taxi services. Others note that the maid service keeps the rooms spotless and does not disturb guests in the morning.

Several guests report that Wi-Fi is advertised as free of charge, but are quick to add that the Internet is only free for the first couple of days. Others comment that Wi-Fi in rooms and near the front desk is slow and disconnects often.

Some guests note that the gym is small and say that the equipment is old and needs maintenance. Others mention that one treadmill is barely functional, and cite that the fitness room is often crowded.

Several guests feel that there are extra costs for anything that is normally included in the price, like a new roll of toilet paper and soap. Others comment that the shuttle service to and from the airport is on the expensive side, and add that there are is no complimentary shower gel in the bathroom.