With direct access from Terminal 1 and with free shuttle transfer to/from Terminal 2, Hilton Mexico City Airport features subdued guestrooms with noise-cancelling features, 24-hour room service and complimentary Wi-Fi throughout. Accommodations are thoughtfully soundproofed and feature an array of conveniences for savvy travellers, including custom-designed beds, flat-screen TVs, minibar, drinks-making facilities as well as a safe and ergonomic workspace. Amenities at Hilton Mexico City Airport include a state-of-the-art fitness center and lobby-based work stations with high-speed connectivity, as well as such conveniences as a laundry service, ATM and baggage storage. Enjoy a 5:30 a.m. early-start breakfast, sample authentic Mexican fare and international choices at the on-site restaurant, or enjoy a cool cocktail in the stylish bar overlooking the runways. This hotel is 6 miles from downtown Mexico City. Other easily-reached attractions include the Teotihuacan Pyramids (38m), the Frida Kahlo Museum (12m), La Ciudadela Market (6m) and Chapultepec Park (12m).
Even the most frazzled of travellers are won over on arrival by the warmth of their welcome. Attentive and courteous at all times of day and night, the highly-trained and bilingual staff front desk staff are routinely thanked for accommodating late check-outs and early check-ins.
Travellers love the convenience of staying at a hotel based inside the terminal. Those arriving late or leaving early appreciate the short time it takes to get from room to gate. Guests leaving from Terminal 2 are grateful for the complimentary shuttle which departs at 30-minute intervals.
While the nearby food court is replete with fine eateries, guests regularly recommend trying the fine foods purveyed at the in-house restaurant. Reviewers rave about the luscious local cuisine, including superb soups and enchanting enchiladas. Expert serving staff will guide you through the menu of local specialities.
Numerous guests have spent a sleepless night on account of disturbances from various sources: other patrons leaving/arriving loudly, slamming doors, airport announcements, terminal construction and planes taking off are among the list of culprits conspiring to ruin rest. Sound-sensitive sleepers might want to pack a pair of earplugs.
Occasionally, a guest experiences trouble locating the hotel upon arrival. Tired travellers have been frustrated at the lack of signage to the lobby. Anyone not coming in via the main terminal would be wise to check the hotel's website as to the best way to arrive.
While guests of this airport hotel are generally very satisfied with their stays, occasional slipups sully some experiences. Minor housekeeping mishaps and intermittent Wi-Fi disappoint some reviewers, while sporadic instances of credit card fraud, though infrequent, are disconcerting and have been enough to spoil some stays.
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