About NH Collection Mexico City Reforma
The recently refurbished NH Collection Mexico City Reforma is situated on Mexico City’s two principal avenues – Paseo de la Reforma and Avenida de los Insurgentes. Offering stunning views of this city, this modern hotel provides guests easy access to the World Trade and Banamex Centers, only 20 minutes away. The city’s iconic sites are also close by, including the Metropolitan Cathedral, the Angel of Independence and the Monument to the Revolution. NH Collection Mexico City Reforma has 302 minimalist, elegant rooms with NH Sleep Better concept beds. Enjoy your stay with a pillow menu and Nespresso machines while feeling at home with rain-effect showers, professional hairdryers and NH Collection toiletries. Upper floor rooms have spectacular views of the city and connecting rooms are available. For breakfast, you will be delighted with a wide variety of hot and cold dishes, many made-to-order options and also a gluten-free menu. The lunch and dinner restaurant offers a delectable international and Mexican menu. For some morning coffee or an after-dinner cocktail head to the bar. To unwind, take a dip in the outdoor pool and enjoy the sun on the terrace. There are 16 meeting rooms available for functions.
Positive Reviews
positive:
Exceptional location all round
This was typically the first thing guests commented on in their reviews. The hotel’s location was descried as ideal, with guests saying it was central, and so near any of the city’s attractions, but also in an extremely safe neighbourhood were they felt very much at ease.
positive:
Very attractive design throughout
Several guests commented on the general design of the hotel. It is newly refurbished and modern, and while this style often rubs some the wrong way, the overwhelming majority of guests felt it was well done and very stylish. They felt like they were staying at a very trendy hotel.
positive:
Excellent buffet breakfast available
Guests were very impressed with the buffet breakfast available every morning. There were almost no complaints to speak of, with most guests saying it was varied, delicious and made for a great start to their day.t a very trendy hotel.
Negative Reviews
negative:
Pool area a bit of a let-down
A number of guests reported that the pool area seemed to be out of sync with the rest of the property. They speculated that it was the sole area that had not been renovated at the time of their visit. It looked out of place to them considering the modern and stylish design of the rest of the hotel.
negative:
Some customer service issues
A solid minority of guests experienced problems with staff members during their stay. The reception staff in particular were said to be a bit unfriendly and unhelpful at times, lacking in good customer service skills.ery trendy hotel.
negative:
Disputes regarding the room rate and bill
There seemed to be an unusually high number of guests who reported problems with their final bill, including with the room rate they were ultimately charged.