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    Hotel Palazzo Caracciolo Naples (Naples, Italy)

    Hotel Palazzo Caracciolo Naples (Naples, Italy)

    About Palazzo Caracciolo Naples

    Palazzo Caracciolo Napoli – MGallery Collection occupies an elegant converted palace in the 13th century heart of Naples. Once home to aristocrats and the King of Naples, this 4-star boutique hotel has more than 130 rooms across three floors. All air-conditioned rooms have a modern design featuring en suite bathroom, flat-screen TV, minibar, safe and hot drinks provisions. Guests can upgrade to superior rooms and suites featuring terraces or duplex layouts. Accessible rooms are also available. The Palazzo Caracciolo Napoli – MGallery Collection has room service, free Wi-Fi throughout, an elevator and meeting rooms. Parking is available and pets are allowed on request. Guests can savour Mediterranean and Neapolitan dishes at the hotel’s La Cucina restaurant or unwind at its La Cantina bar. Guests interested in sightseeing and traditional pizza will find Naples Cathedral about 300 meters away plus many restaurants nearby. Naples International Airport is about three miles away. This accommodation is also known as MGallery Caracciolo Napoli, MGallery Palazzo Caracciolo Napoli, Palazzo Caracciolo Napoli MGallery, and Palazzo Caracciolo Napoli MGallery Collection.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Spa
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.8
    trivago Rating Index based on 14312  reviews from:
    • Hotels.com(8.6/10),
    • LocationFair  7.4 / 10
    • RoomsExcellent  8.7 / 10
    • ServiceExcellent  8.5 / 10

    Positive Reviews

    positive:

    Oasis of calm in a vibrant city

    The center of Naples is a vibrant and sometimes noisy place where something is always going on. So lots of reviewers praised this hotel for providing a peaceful retreat from all the hustle and bustle of Neapolitan life while boasting a handy central location.

    positive:

    Beautiful surroundings delighted most visitors

    There was praise from guests for the comfortable and modern features of the hotel which has undergone a sympathetic conversion retaining the building's historic charm. Many guests loved sitting in the courtyard area where drinks are served.

    positive:

    Fine food and friendly service

    Most reviewers had positive things to say about the meals in the hotel restaurant as well as the breakfast served in the courtyard, although a few disliked the coffee. The personnel also won praise from most guests who described them as friendly, helpful and attentive.


    Negative Reviews

    negative:

    Mixed views over location

    Situated ten-minutes' walk from Naples central station, Palazzo Caracciolo Napoli - MGallery Collection is in a convenient location for exploring attractions or finding great pizzerias in central Naples on foot. However, some guests thought the neighborhood around the hotel was sometimes dirty due to the city's well-publicized garbage collection problems. A few guests even said it was an unsafe area at night and reported being victims of crime. The hotel has security guards but if you are a first time visitor to the city remember to take care of your valuables.

    negative:

    Occasionally unreliable free Wi-Fi

    Some guests reported problems using the hotel's free Wi-Fi. These included loss of signal and slow speeds.

    negative:

    Noisy nights for some

    There were occasional grumbles from light sleepers who were kept awake by noise from local bars. Some reported noisy air-conditioning in the rooms. Nevertheless, most visitors reported a peaceful stay.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Gym
    7. Terrace
    8. Porter service
    9. Pets allowed
    10. Hotel bar
    11. Hotel safe
    12. Conference rooms
    13. Non-smoking rooms
    14. Computer with Internet
    15. Restaurant
    16. 24-hour reception
    17. Snack bar
    18. Laundry service
    19. Spa
    20. WiFi in public areas
    21. Room service
    22. 24-hour room service
    23. Fax/Modem access
    24. Hypoallergenic rooms
    25. Doctor on site
    26. Concierge
    27. Free WiFi in public areas
    28. Luggage storage
    29. Housekeeping
    30. Free WiFi
    31. Breakfast
    32. Regular disinfection
    33. Hand sanitizer provided
    34. Temperature screening
    35. Safe distance
    36. Response protocol
    37. Online check-in/check-out
    38. New safety protocols
    39. Cashless payment
    Wellness / Spa
    1. Steam room
    2. Sauna
    3. Hot tub
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    Room amenities
    1. Balcony
    2. Ironing board
    3. Openable windows
    4. Central heating
    5. Air conditioning
    6. Pay-TV
    7. Satellite TV
    8. Desk
    9. Sitting area
    10. Telephone
    11. Safe
    12. WiFi
    13. Free WiFi (rooms)
    14. Flatscreen TV
    Sports facilities
    1. Fitness
    2. Yoga
    Hotel characteristics
    1. LGBTQ+ friendly
    For children
    1. Kids stay for free
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 12:00
    2. Check out: 12:00

    Contact

    Via Carbonara 112,  80139,  Naples,  Italy
    Telephone: +39 0810160111 | Fax: +39 0810176535 | 

    Frequently Asked Questions about Palazzo Caracciolo Naples

    • Is there a pool area at Palazzo Caracciolo Naples?

      No, Palazzo Caracciolo Naples doesn’t offer pool areas.

    • Are pets allowed at Palazzo Caracciolo Naples?

      Yes, Palazzo Caracciolo Naples has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at Palazzo Caracciolo Naples?

      No, Palazzo Caracciolo Naples doesn’t provide parking.

    • What time is check-in and check-out at Palazzo Caracciolo Naples?

      Check-in at Palazzo Caracciolo Naples is available from: . Check-out time is by .

    • Where is Palazzo Caracciolo Naples located?

      Palazzo Caracciolo Naples is located in Via Carbonara 112, 80139, Naples, Italy.

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