About Palazzo Caracciolo Naples
Palazzo Caracciolo Napoli – MGallery Collection occupies an elegant converted palace in the 13th century heart of Naples. Once home to aristocrats and the King of Naples, this 4-star boutique hotel has more than 130 rooms across three floors.
All air-conditioned rooms have a modern design featuring en suite bathroom, flat-screen TV, minibar, safe and hot drinks provisions. Guests can upgrade to superior rooms and suites featuring terraces or duplex layouts. Accessible rooms are also available.
The Palazzo Caracciolo Napoli – MGallery Collection has room service, free Wi-Fi throughout, an elevator and meeting rooms. Parking is available and pets are allowed on request.
Guests can savour Mediterranean and Neapolitan dishes at the hotel’s La Cucina restaurant or unwind at its La Cantina bar.
Guests interested in sightseeing and traditional pizza will find Naples Cathedral about 300 meters away plus many restaurants nearby. Naples International Airport is about three miles away. This accommodation is also known as MGallery Caracciolo Napoli, MGallery Palazzo Caracciolo Napoli, Palazzo Caracciolo Napoli MGallery, and Palazzo Caracciolo Napoli MGallery Collection.
Positive Reviews
positive:
Oasis of calm in a vibrant city
The center of Naples is a vibrant and sometimes noisy place where something is always going on. So lots of reviewers praised this hotel for providing a peaceful retreat from all the hustle and bustle of Neapolitan life while boasting a handy central location.
positive:
Beautiful surroundings delighted most visitors
There was praise from guests for the comfortable and modern features of the hotel which has undergone a sympathetic conversion retaining the building's historic charm. Many guests loved sitting in the courtyard area where drinks are served.
positive:
Fine food and friendly service
Most reviewers had positive things to say about the meals in the hotel restaurant as well as the breakfast served in the courtyard, although a few disliked the coffee. The personnel also won praise from most guests who described them as friendly, helpful and attentive.
Negative Reviews
negative:
Mixed views over location
Situated ten-minutes' walk from Naples central station, Palazzo Caracciolo Napoli - MGallery Collection is in a convenient location for exploring attractions or finding great pizzerias in central Naples on foot. However, some guests thought the neighborhood around the hotel was sometimes dirty due to the city's well-publicized garbage collection problems. A few guests even said it was an unsafe area at night and reported being victims of crime. The hotel has security guards but if you are a first time visitor to the city remember to take care of your valuables.
negative:
Occasionally unreliable free Wi-Fi
Some guests reported problems using the hotel's free Wi-Fi. These included loss of signal and slow speeds.
negative:
Noisy nights for some
There were occasional grumbles from light sleepers who were kept awake by noise from local bars. Some reported noisy air-conditioning in the rooms. Nevertheless, most visitors reported a peaceful stay.