About Hyatt Regency Phoenix
This Central Phenix hotel is 4 miles from Sky Harbor International Airport. Each room features a flat-screen TV. It offers a pool, hot tub and valet parking on site. An iPod docking station, refrigerator, coffee maker, wardrobe closet and seating area are also featured in each room. Select rooms offer downtown or mountain views. Guest can enjoy dinner in our revolving Compass Arizona Grill or can join us in Networks for a casual Breakfast, Lunch or Dinner. On the go, then The Market is the perfect option, stop in and grab a quick cup of coffee, a healthy sandwich or salad or a variety of snacks for your day of adventure. Car hire and an ATM machine are located in the reception area. Phenix Hyatt Regency also includes a business center with fax and photocopying services and a fitness center. Chase and US Airways Arena is 5 minutes’ walk away. The University of Phenix Stadium is 18 miles away. Arizona State University is 2 minutes’ drive away.
Positive Reviews
positive:
Unbeatable location
Right in the heart of downtown Phoenix, guests consistently agree that this is the place to stay for quick and easy access to theaters, entertainment venues and even the ball park. It's also very convenient for those who are looking to access local transport and the airport. .
positive:
Conferences confined
Many visitors also noted that, while this hotel hosts quite a few large-scale conferences, these were well organized and handled by staff so as not to disrupt the stays of other guests. .
positive:
Business or pleasure?
The Hyatt seems to draw a mixed crowd and the reviews reflect this. As stated above, this hotel hosts quite a few conferences, but those who are in town on business reported pleasant stays. Likewise, those in town on vacation report that the location makes this their favorite choice of accommodation in Phoenix. .
Negative Reviews
negative:
Pricey parking
For most guests, parking at the Hyatt seems to be the biggest point of contention. Confusing valet fees and a complex pricing structure have unfortunately marred quite a few stays. .
negative:
Tired décor
Many repeat guests noted that, though this hotel has had several refreshes, it still looks rather tired. There were multiple complaints about stained rugs. .
negative:
No free Wi-Fi and inconsistent staff
Wi-Fi at the Hyatt is available for a fee which, though small, still rankled with many guests. Service seems hit or miss, with some guests reporting outstanding service while others experienced ambivalent service at best. .