About Hotel Realm
Located in the city’s Parliamentary district, Hotel Realm features outstanding accommodation and amenities, and provides easy access to the Australian War Memorial and Telstra Tower.
Each room is equipped with cable TV, a Nespresso coffee machine and a private bathroom with robes, slippers, a hair dryer and complimentary amenities. Wi-Fi is free, and a writing desk, direct dial telephone, iron with ironing board and minibar are standard. Room service is available during convenient hours, and a complimentary newspaper is provided daily.
A health club, hair salon, day spa and indoor heated pool await guests at Hotel Realm. Other amenities include Wi-Fi in public areas and a business centre with meeting rooms and conference space.
Guests also have access to award-winning dining service that offers a host of international cuisines, and drinks are available at the bar.
The National Press Club and the Museum of Australian Democracy are located nearby.
Positive Reviews
positive:
Luxurious rooms and suites
Many guests love the stylish decor and plush furniture of the rooms, and say that the minibars are stocked with ample snacks and beverages. Others add that the coffee and tea making facilities in the room are premium, and note that the bathrooms tiles are stunning, the beds are comfortable, and there is plenty of seating space in the living areas.
positive:
Professional business centre
Several guests say that the meeting rooms are impressive, and add that the videoconferencing apparatus is high-tech, the conference space is large, and there are plenty of high-speed Internet ports. Others mention that the event planning team is professional, and appreciate that the business centre provides secretarial services.
positive:
Friendly and accommodating staff
Many guests comment that the concierge has a lot of experience, and say that information provided about convenient bus routes, local weather conditions and the location of historic government buildings is accurate. Others add that the front desk staff provides assistance in a timely fashion, and love the accommodating attitude of the manager.
Negative Reviews
negative:
Poor cable TV service
Some guests say that a few premium channels are not available, and dislike that the TV reception and sound quality are poor. Others add that the on-screen menu is difficult to navigate, and mention that the service is often not available for long durations.
negative:
Crowded spa and pool
A handful of guests say that the pool does not have dedicated lanes for swimming laps, and dislike that the area is crowded throughout the day. Others add that the treatment rooms in the spa are usually occupied, and dislike the long waiting time and congested atmosphere.
negative:
Limited laundry service
Some guests comment that the property does not provide same-day dry cleaning and ironing services, and add that the operating hours are limited.