About Hotel Palazzo dal Borgo
Situated in Santa Maria Novella, Hotel Palazzo dal Borgo is a four-star accommodation a short distance away from the Cathedral of Santa Maria del Fiore.
Upon entering each room, guests can put on a pair of slippers and can relax on the comfortable bed. They also can peruse through the cable channels on TV, access the free Wi-Fi, and page through the complimentary newspaper.
At Hotel Palazzo dal Borgo, front desk is staffed 24 hours a day and can assist with dry cleaning/laundry services as well as luggage storage.
In the morning, guests can enjoy a complimentary buffet breakfast in the dining room. Or, rather, they can choose to dine in-room by calling the 24-hour room service.
This 15th century building is within a five-minute walk of Santa Maria Novella Basilica. Ponte Vecchio is just over half a mile away.
Positive Reviews
positive:
A Quick Walk to All Attractions
With this hotel's amazing location, you won't even have to worry about getting around and seeing it all. All you need to do is walk outside, and you will be well on your way to your next destination, whatever it might be.
positive:
Train Station Is Nice and Close
In the event that you do need to travel, you can count on using the train, which is also within walking distance of Palazzo dal Borgo. It takes the worry out of transportation, so you can focus on relaxing and enjoying yourself.
positive:
Friendly, Lovely Staff A Plus
The customer service at this hotel is out of this world, which you will be able to see almost immediately. All staff members are friendly and outgoing, and always looking for ways to help you out.
Negative Reviews
negative:
Very Limited Breakfast Here
One area the hotel would benefit from updating is the breakfast they offer. Because there is only a limited amount of items available, you may not find something to eat here.
negative:
Rooms on Smaller Side
When you first walk into your room, you might not be too pleased with the size of it. Because the rooms tend to be smaller here, you may not be able to get spread out.
negative:
Could Be Cleaner Throughout
The level of cleanliness at this hotel has room for improvement. The housekeeping crew doesn't always get every single spot, so a second trip back may be necessary to have a full and complete cleaning in your room.