Holiday Inn Houston West - Westway Park, an IHG Hotel (Houston, USA)

Guests liked how easy it was to reach three main motorways when staying here. This hotel is popular for business travel, and the central location makes it easier to reach client meetings.

Guests consistently appreciated the appearance of the rooms here. They said the accommodations were very spacious and thought they offered all or most things necessary for today's travel needs.

Guests had good things to say about how they were treated by staff. Generally, the staff were eager to please and very service oriented. Plus, guests said when issues came up during their stays, the staff were efficient when resolving them and went out of their way to make things right.

Guests said they could often hear people on upper floors walking above them. Because the noise was very disruptive, they recommended asking for rooms on the upper levels of the hotel, so there should theoretically be less foot traffic from individuals above your room.

Guests said they wish this hotel offered a free breakfast. It doesn't, and guests thought the rates for the breakfast buffet were much steeper than they should have been based on what the hotel offered. There were comments about how after guests saw how much the breakfast cost, they decided to eat elsewhere to get a better value.

There was negative feedback given about the quality of the Wi-Fi connection. Guests said the speed was very slow, and remarked that the connection was prone to dropping out.