About Carlton Hotel
Carlton Hotel is a 3-star hotel situated in Prestwick that features two restaurants, a bar, stylish guest rooms and a central location that is close to the town centres of Prestwick and Ayr.
Non-smoking guest rooms feature a television with digital channels, coffee and tea facilities, a hair dryer and a telephone.
Services and amenities offered at this hotel include complimentary Wi-Fi, a garden, a sun terrace, room service, luggage storage, laundry facilities, tour desk and free parking.
Logans Restaurant serves a complimentary breakfast each morning and features international cuisine during lunch and dinner. Carlton Hotel Carvery serves lunch and dinner and the Barony Lounge serves breakfast and afternoon tea.
Carlton Hotel is located close to several golf courses, Auld Brig, Ayr Town Hall, Ayr Racecourse, Auld Kirk and Wellington Square.
Positive Reviews
positive:
Comfortable and Spacious Guest Rooms.
The rooms at the Carlton are very spacious with lots of room to move about and comfortable beds and furnishings. Guests also reported that the rooms are clean, the bathrooms are large, the walls are soundproof and there are plenty of extra amenities.
positive:
Very Accommodating and Friendly Staff.
Staff members are very accommodating and always willing to go above and beyond to ensure that guests are having an enjoyable stay. Guests reported that staff members even rearranged their room to accommodate special needs and they are knowledgeable about
positive:
Excellent Cooked Breakfast.
Guests reported that the breakfast served each morning at this hotel is excellent with lots of quality items to choose from. The food is healthy, cooked to perfection, well-presented and delicious.
Negative Reviews
negative:
There is a lot of Noise Around the Hotel.
Guests reported that there is a lot of noise around the hotel coming from several sources including heavy traffic on the street outside, wedding party guests drinking heavily and yelling and slamming doors, loud music and out-of-control children running i
negative:
Staff are Unorganized and Indifferent.
The staff at The Carlton seem to be disorganized as they don't seem to know what they are supposed to do particularly when issues arise and they have a hard time answering questions about the hotel and the area. Guests reported that they also seem indiffe
negative:
Rooms are Hot and Unkempt.
Some guests reported that the rooms at this hotel tend to get very hot. Other issues reported include a smoky smell coming from the kitchen that lingers in the rooms, stained carpet, broken appliances and poor water pressure in the showers.