Hotel The Royal Oak (Leominster, United Kingdom)

Many guests find this hotel’s location very handy as it is in the centre of town and it is easy to get around from here. It is a good base from which guests can explore the surrounding areas.

The hotel is quite inexpensive, and this feature appeals to guests on a budget, who are not too fussy about service and facilities. Even if there are shortfalls in service and atmosphere, guests who feel satisfied with the tariff are usually the last to c

Most of the guests’ comments say complimentary things about the staff – that they are friendly and helpful and welcoming despite having a difficult and pressured job to do, especially when the hotel is busy. This is particularly true at weekends.

Some of the guests were annoyed that there was no record of their booking, which they had made in advance, when they turned up at the hotel. This was because of a mix-up in the booking system. This seems to have happened quite a few times.

The bar gets very noisy over the weekends, especially when the entertainment is going on. They usually have a live music act and sometimes a DJ. There is a lot of noise late into the night and this can be a bit of a nuisance for some of the hotel guests,

Some of the guests mentioned that the hotel is somewhat tired and sad looking and that some refurbishment is needed. Some of the furniture and fixtures look as if they need replacement.