Strata Hotel (Kingston, Canada)

Many guests appreciate the complimentary breakfast and say that there is always plenty to choose from. Others comment that the breakfast room is nicely decorated, and add that the waiters are friendly and attentive.

Most guests note that the rooms are spacious with a powerful refrigerator, separate dining area, and plenty of storage space. Others mention that the maid service cleans the rooms regularly, and state that fresh towels are provided upon request.

Many guests comment that the employees are polite, and add that receptionists can arrange taxi transportation and provide guests with a map of the city. Others like that parking is included in the price, and comment that there are enough parking spots to accommodate all guests.

Several guests report that the AC controls are hard to understand, and state that it is difficult to get the temperature down to a reasonable comfort level. Others mention that the air conditioning is noisy and suggest that sensitive sleepers pack a pair of earplugs.

Some guests point out that rooms smell of cigarette smoke, and add that even non-smoking units come with a distinctive smell of cigarettes. Others state that there are burn marks on the furniture in some rooms.

Several guests comment that the Internet in rooms is spotty and keeps logging on and off constantly. Others note that Wi-Fi is close to non-existent in some remote parts of the property, and add that the Internet is not reliable, even near the front desk.