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    Hotel San Luca Palace (Lucca, Italy)

    Hotel San Luca Palace (Lucca, Italy)

    About San Luca Palace

    San Luca Palace, situated in a medieval square dating back to 1540, offers 26 air-conditioned and soundproof rooms and is a brief distance from the shopping district and train station. Each room features a separate sitting area, climate control, LCD TV, refrigerator, safe, ceiling fan, desk, free Wi-Fi and wired high-speed Internet, telephone, sofa bed, blackout drapes, hair dryer, a private bathroom with shower/tub combination and bidet, bathrobes, and slippers. An iron and ironing board are available on request. San Luca Palace features free Wi-Fi in public areas as well as a terrace, conference centre, fireplace in lobby and complimentary newspapers, valet parking, porter service, luggage storage, 24-hour front desk, laundry and limo service. A complimentary buffet breakfast is served daily. Drinks are served at the bar, and coffee and refreshments are available at the café. The Palazzo Pfanner, Basilica di San Frediano, and Piazza dell'Anfiteatro are nearby.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Parking
    • Pets
    • A/C
    • Hotel bar

    Rating overview

    9.2
    trivago Rating Index based on 3273  reviews from:
    • Hotels.com(9.6/10)
    • LocationExcellent  9.2 / 10
    • RoomsExcellent  8.7 / 10
    • ServiceExcellent  9.2 / 10

    Positive Reviews

    positive:

    Professional and friendly staff

    Several guests comment that the service is exceptional and note that the managers, desk clerks, and bar tenders go out of their way to be kind, helpful and efficient. Others add that staff are knowledgeable about local attractions, and make reservations and recommendations in a proficient manner.

    positive:

    Ideal for reunions and meetings

    Many guests appreciate that the property is ideally equipped to cater to banquets, reunions and business meetings. Others add that the Catalani and Boccherini rooms are equipped with avant-garde equipment and note that the adjoining lounge area is capable of hosting coffee breaks and working lunches.

    positive:

    Historical surroundings

    Many guests note that surrounding square is the site of the Marchese Palace and was the capital of the Marquis of Tuscany. Others add that the adjacent area was founded by the Court of Mercanti in 1262, and note that the ancient walls of Lucca are within easy access.


    Negative Reviews

    negative:

    Crowded at peak hours

    Many guests comment that the hotel and nearby restaurants can be crowded during peak hours. Others add that the staff are helpful in arranging reservations to prevent major delays.

    negative:

    Weak mobile phone signals

    A handful of guests note that mobile signals in the area are weak and intermittent. Others add the reception and voice quality is poor but comment that VoIP reception is clear in all public areas.

    negative:

    No pool, sauna or gym

    Some guests comment that there is no pool, sauna or gym on-site. Others add that there are bicycles available for rent, and note that a ride around the walled city makes for good exercise.


    All amenities

    Property amenities
    1. Café
    2. Entrance hall/lobby
    3. Express check-in
    4. Lift
    5. Parking
    6. Terrace
    7. Porter service
    8. Pets allowed
    9. Hotel bar
    10. Conference rooms
    11. Non-smoking rooms
    12. Computer with Internet
    13. 24-hour reception
    14. Snack bar
    15. Laundry service
    16. WiFi in public areas
    17. Room service
    18. Hypoallergenic rooms
    19. Doctor on site
    20. Concierge
    21. Airport shuttle
    22. Free WiFi in public areas
    23. Late check out
    24. Valet parking
    25. Luggage storage
    26. Housekeeping
    27. Free WiFi
    28. Breakfast
    29. Hand sanitizer provided
    30. Temperature screening
    31. Masks provided
    32. Safe distance
    33. Response protocol
    34. Online check-in/check-out
    35. New safety protocols
    36. Cashless payment
    For children
    1. Childcare
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Balcony
    2. Ironing board
    3. Openable windows
    4. Television
    5. Central heating
    6. Air conditioning
    7. Satellite TV
    8. Desk
    9. Safe
    10. Cable TV
    11. WiFi
    12. Hypoallergenic bedding
    13. Free WiFi (rooms)
    Theme / Type
    1. Boutique hotel

    Arrival / Departure

    1. Check in: 14:00
    2. Check out: 11:00

    Contact

    Via San Paolino, 103,  55100,  Lucca,  Italy
    Telephone: +390(583)317446 | Fax: +390 (583) 583085 | 

    Frequently Asked Questions about San Luca Palace

    • Is there a pool area at San Luca Palace?

      No, San Luca Palace doesn’t offer pool areas.

    • Are pets allowed at San Luca Palace?

      Yes, San Luca Palace has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at San Luca Palace?

      Yes, San Luca Palace provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at San Luca Palace?

      Check-in at San Luca Palace is available from: . Check-out time is by .

    • Where is San Luca Palace located?

      San Luca Palace is located in Via San Paolino, 103, 55100, Lucca, Italy.

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