Holiday Inn Express Wisconsin Dells, an IHG Hotel (Wisconsin Dells, USA)

The staff seem to try to ensure every guest enjoys great service. You'll likely find that basic services run smoothly, although guests are also quick to describe the ways in which individual members of staff have helped them out.

There are some minor concerns about the rooms, but for the most part, guests are happy with the quality of the accommodation, often describing rooms as clean and comfortable with a thoughtful selection of amenities. The reliable Wi-Fi is a bonus.

This hotel is perhaps not the cheapest in the area, but the rates are competitive considering the overall quality of the hotel. Guests note that freebies such as breakfast and Wi-Fi access can add up to significant savings.

Although guests rate the standard of the rooms highly, there do appear to be a few areas of minor concern. Namely, reviews suggest that the bathrooms are small. Also, closet space appears to be limited and the rooms are quite dark.

The food quality doesn't seem to be in question, but a number of guests expressed discontent with other aspects of breakfast. Some thought the choice of food was limited and others were surprised that the hotel used disposable plates and cutlery. Several reviews also indicate that the dining area is small.

While guests agree that this hotel is kept spotlessly clean, some suggest that certain parts of the property appear run down - or at least well loved. The area that this issue seems to affect the most is the pool area, which has presumably played host to many boisterous kids over the years.