Holiday Inn Express & Suites New Buffalo, MI, an IHG Hotel (New Buffalo, USA)

Despite the hotel's close distance to concert venues and a casino, the environment remains quiet even at night. The walls are also thick enough so there is negligible noise from the areas where birthday parties or meetings are held. Furthermore, the beds allow you to sleep comfortably. You are also entitled to a choice of pillows for maximum convenience.

Holiday Inn Express Hotel & Suites New Buffalo's customer service is definitely its asset. The bright smiles just won't wear off the employees' faces. The staff effectively can arrange you to go on walking or wine tours. The hotel has a connection to a great tour company, which never fails to impress its guests.

After a long and tiring flight, all you want to do is relax as soon as soon as possible. Thankfully, the hotel has an efficient shuttle service to and from the airport. The seats are comfortable and the drivers are friendly. Moreover, the best thing about it is you get to use it for free.

There were complaints that some other guests keep on knocking on everyone's door because they are drunk. This is not entirely the hotel's fault though. However, no need to worry that much because the security is alert in responding to this kind of incident.

Some of the showers emit weak currents of water. During some mornings, the hot water runs out. However, the staff is efficient in fixing things.

The carpets and curtains have dust sometimes. Thus, you are encouraged to check these amenities upon arrival and avoid going around barefoot. Moreover, the staff is always ready to provide replacements or vacuum the floors again.