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    Holiday Inn Express & Suites - Cleveland Northwest, an IHG Hotel (Cleveland, USA)

    Holiday Inn Express & Suites - Cleveland Northwest, an IHG Hotel (Cleveland, USA)

    About Holiday Inn Express & Suites - Cleveland Northwest, an IHG Hotel

    Holiday Inn Express & Suites Cleveland Northwest is a leisure hotel in Cleveland, Tennessee off I-75 and minutes from Chattanooga and an hour to Knoxville. The air-conditioned rooms come with flat-screen TV, ensuite, hair dryer, desk, phone, free local calls, free Wi-Fi, free newspaper, refrigerator, tea and coffee maker and microwave. The smoke-free hotel offers limited front desk hours, front desk safe, laundry facilities, ice machine, free parking, business center, conference space, meeting room, tour assistance, fitness center and outdoor seasonal pool. Guests are welcome to a free, hot and cold Express Start Breakfast served each day. There are also nearby eateries for other food and drink. Holiday Inn Express & Suites Cleveland Northwest is near Bradley Square Mall, Tinsley Park, Cleveland State Community College, Lee University and businesses such as Amazon, Wacker, Whirlpool, Duracell, M&M Mars, Life Care Centers of America and Arch Chemicals.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • A/C
    • Gym

    Rating overview

    9.0
    trivago Rating Index based on 3755  reviews from:
    • Hotels.com(9.2/10),
    • LocationExcellent  9.1 / 10
    • RoomsExcellent  8.7 / 10
    • ServiceExcellent  8.9 / 10

    Positive Reviews

    positive:

    Extremely Clean and Tidy

    One of the resounding points guests make repeatedly is how clean this location is. Not only are the common areas tidy, but also the guestrooms. They are darn near immaculate according to a number of guests because housekeeping does an excellent job here.

    positive:

    Excellent Breakfast Spread

    Guests mentioned that not only is the breakfast tasty (by free breakfast standards), there are also a large number of items to choose from, according to guests. Plus, they also complemented the seating area in the breakfast room as well.

    positive:

    Polite and Super Helpful Staff

    Guests mentioned that they really enjoyed their interactions with staff. Whether it's housekeeping, the front desk or the breakfast area people seem to genuinely want to help the visitors who arrived at the hotel.


    Negative Reviews

    negative:

    Occasional Staff Issues

    Some guests mentioned that there were times when the staff seemed less than helpful at the front desk. There were other situations where guests claim housekeeping dropped the ball on their room because they found hair in their tub. Most of these incidents were few and far between because the majority of guests didn't have any issues.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Gym
    6. Terrace
    7. Hotel safe
    8. Non-smoking rooms
    9. Deck chairs
    10. Towels at the pool
    11. WiFi in public areas
    12. Car rental
    13. Free WiFi in public areas
    14. Housekeeping
    15. Free WiFi
    16. Breakfast
    17. Hand sanitizer provided
    18. Safe distance
    19. Response protocol
    20. Online check-in/check-out
    21. New safety protocols
    22. Cashless payment
    Accessibility
    1. Wheelchair accessible
    2. Accessible parking
    Room amenities
    1. Balcony
    2. Shower
    3. Television
    4. Hairdryer
    5. Central heating
    6. Air conditioning
    7. Satellite TV
    8. Desk
    9. Telephone
    10. Cable TV
    11. WiFi
    12. Microwave
    13. Fridge
    14. Free WiFi (rooms)
    15. Coffee machine
    Sports facilities
    1. Boat rental
    2. Fitness
    3. Hiking trail

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 11:00

    Contact

    4355 Holiday Inn Express Way,  37312,  Cleveland,  USA
    Telephone: +1(423)7901199 | Fax: +1(423)7900448

    Frequently Asked Questions about Holiday Inn Express & Suites - Cleveland Northwest, an IHG Hotel

    • Is there a pool area at Holiday Inn Express & Suites - Cleveland Northwest, an IHG Hotel?

      No, Holiday Inn Express & Suites - Cleveland Northwest, an IHG Hotel doesn’t offer pool areas.

    • Are pets allowed at Holiday Inn Express & Suites - Cleveland Northwest, an IHG Hotel?

      No, Holiday Inn Express & Suites - Cleveland Northwest, an IHG Hotel doesn’t allow pets.

    • Is parking available at Holiday Inn Express & Suites - Cleveland Northwest, an IHG Hotel?

      Yes, Holiday Inn Express & Suites - Cleveland Northwest, an IHG Hotel provides Accessible parking for guests.

    • What time is check-in and check-out at Holiday Inn Express & Suites - Cleveland Northwest, an IHG Hotel?

      Check-in at Holiday Inn Express & Suites - Cleveland Northwest, an IHG Hotel is available from: . Check-out time is by .

    • Where is Holiday Inn Express & Suites - Cleveland Northwest, an IHG Hotel located?

      Holiday Inn Express & Suites - Cleveland Northwest, an IHG Hotel is located in 4355 Holiday Inn Express Way, 37312, Cleveland, USA.

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