About Faustino Gran Relais & Chateaux
Ideally located on the boardwalk of Ciutadella de Menorca, Faustino Gran Relais & Chateaux is just opposite the famous Ciutedella Port. This luxurious five-star hotel is an elegant 17th century palace that features both outdoor and indoor swimming pools.
All suites and rooms have luxurious amenities. Each is equipped with a flat-screen satellite TV, iPod docking station, air conditioning, a minibar, and a private bathroom with a hairdryer and bathrobes.
The hotel boasts a health club with sauna, and a full-service spa offering a wide range of massage therapy and pampering beauty treatments. In addition, free Wi-Fi access is available throughout the property.
Aqua Restaurant serves a wide range of international cuisine and Mediterranean dishes made from local ingredients. The Lounge Bar offers fine wines and cocktails in a cosy setting.
Faustino Gran Relais & Chateaux is just five miles from the Naveta d'Es Tudons. The Ciutadella Cathedral can be reached through a convenient ten-minute walk.
Positive Reviews
positive:
Scenes from every vantage point
The rooms here are gorgeous with views overlooking a quaint courtyard or even lovelier scenes of ocean views. Some rooms look over the historic town with cobbled streets. The private terraces and balconies add to the feeling of getting "million dollar views" without the price tag.
positive:
A luxury stay, in every way
The hotel is an historic palace that has been completely refurbished, but still maintains that atmosphere of richness. You'll definitely feel like a member of the royalty in the rooms, which have private baths and a high standard of decor and appointments.
positive:
A great location for touring
The hotel is located right on the ocean, but doesn't sacrifice convenience. You can easily walk to everything in the local historic town, from restaurants to entertainment and nightclubs. The hotel is in the best part of town, so don't worry about safety. It's also close to the bus stop for those who want to explore local beaches.
Negative Reviews
negative:
Not a hotel for all seasons
You'll lose some amenities if you visit in the off season. The pool is not open year-round and is not heated. Also, the onsite restaurant and bars are not open daily during slow times. Hotel staff also fluctuates and sometimes the hotel feels like a ghost town. If you're coming to be pampered, plan to come during the tourist season.
negative:
Some sides are jumping
If you're looking for a quaint and quiet view, be sure to request that. Some rooms overlook nightlife and bar scenes and can get loud at night. It's definitely not the scenic view you'll want if you're looking for endless ocean vistas.
negative:
Needs a personal touch
The service at the hotel is much more focused on appearances than customer service. Personal attention is not their strong point and guests often feel like part of the background, rather than the focus of the stay.