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    Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel (Indianapolis, USA)

    Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel (Indianapolis, USA)

    About Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel

    Unique Among Hotels in Downtown IndianapolisWelcome to the Crowne Plaza® Indianapolis Downtown Union Station. Listed on the National Register of Historic Places, the hotel features a convenient downtown location offering upscale modern amenities. The Crowne Plaza Indianapolis Downtown Union Station is in the heart of Indianapolis' shopping, dining and entertainment district and is connected to the Indiana Convention Center and Lucas Oil Stadium. Our hotel's accommodations promise a comfortable stay in a unique, historic setting.The Crowne Plaza Indianapolis Downtown Union Station offers over 55,000 sq ft of event space for up to 2,500 featuring our Grand Hall Ballroom, America's first Union Station, which provides an exquisite backdrop for any function. Our hotel's downtown Indianapolis location is near attractions such as the Indianapolis Motor Speedway, Bankers Life Fieldhouse, Children's Museum, Indianapolis Zoo and the NCAA Hall of Champions. Union Station operates as an active train station. The muffled rumblings of trains regularly passing through adds to the ambiance of staying in our hotel.Whether you're lodging in an authentic Pullman train car guest room or a spacious suite, our guests enjoy fabulous perks, such as complimentary high-speed wireless Internet access, fitness and business centers, an indoor pool and the Crowne Plaza Sleep Advantage® program.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Parking
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    8.4
    trivago Rating Index based on 11606  reviews from:
    • Hotels.com(8.6/10)
    • LocationExcellent  8.9 / 10
    • RoomsGood  7.8 / 10
    • ServiceExcellent  8.5 / 10

    Positive Reviews

    positive:

    Great Location For Railroad Enthusiasts

    Guests remark that they loved the railroad themed décor and advise if trains are you thing, be sure to request on the 26 rooms situated in antique railroad cars. Guests describe the rooms as clean and comfortable with all the amenities required for an enjoyable stay. Suites, limited mobility and family rooms are available. Suites provide separate a separate lounge area with sofa bed and a mini fridge.

    positive:

    Happy, Helpful Service Staff

    Guests report that the friendly, happy and helpful staff added to their enjoyment of the hotel complex, noting that the staff is quick to offer useful tourist information and driving direction. The staff is described as attentive and accommodating.

    positive:

    Love The Location

    Guests comment that the property, listed in the National Register of Historic Places, is situated in the heart of downtown Indianapolis in the old Union Railroad Station. The family-friendly property is within easy walking distance of the Indianapolis Zoo, White River Gardens, NCAA Hall of Champions and the Children's Museum.


    Negative Reviews

    negative:

    Distant And Distracted Front Desk Staff

    Guests comment the the service staff at the hotel seemed distant and distracted during busy check-in times and suggest that additional personnel on the desk during times when groups or tours are checking in would speed up the process for everyone.

    negative:

    No Outside Windows

    Guests staying in room overlooking the lobby have complained that their room did not have any outside windows and that lacking access to an outdoor view created feelings of claustrophobia.

    negative:

    A Bit Worn

    Some guests remark they loved the railroad themed decor but that some of the hotel features such as the skylights and carpeting showed evidence of time and wear and suggest a refurbishing of the property is past due.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Gym
    6. Parking
    7. Porter service
    8. Hotel bar
    9. Conference rooms
    10. Non-smoking rooms
    11. Restaurant
    12. 24-hour reception
    13. Snack bar
    14. Deck chairs
    15. Towels at the pool
    16. Laundry service
    17. WiFi in public areas
    18. Room service
    19. Fax/Modem access
    20. Hypoallergenic rooms
    21. Concierge
    22. Free WiFi in public areas
    23. ATM
    24. Valet parking
    25. Luggage storage
    26. Daily housekeeping
    27. Housekeeping
    28. Free WiFi
    29. Breakfast
    30. Hand sanitizer provided
    31. Temperature screening
    32. Masks provided
    33. Safe distance
    34. Response protocol
    35. Online check-in/check-out
    36. New safety protocols
    37. Cashless payment
    For children
    1. Cot
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Openable windows
    2. Television
    3. Hairdryer
    4. Central heating
    5. Air conditioning
    6. Pay-TV
    7. Satellite TV
    8. Desk
    9. Telephone
    10. Safe
    11. Cable TV
    12. Fridge
    13. Hypoallergenic bedding
    14. Free WiFi (rooms)
    15. Coffee machine
    16. Flatscreen TV
    Sports facilities
    1. Fitness
    Theme / Type
    1. Convention hotel
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 11:00

    Contact

    123 West Louisiana St.,  46225,  Indianapolis,  USA
    Telephone: +1 3176312221 | Fax: +1 3172367474 | 

    Frequently Asked Questions about Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel

    • Is there a pool area at Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel?

      No, Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel doesn’t offer pool areas.

    • Are pets allowed at Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel?

      No, Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel doesn’t allow pets.

    • Is parking available at Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel?

      Yes, Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel?

      Check-in at Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel is available from: . Check-out time is by .

    • Where is Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel located?

      Crowne Plaza Indianapolis-Dwtn-Union Stn, an IHG Hotel is located in 123 West Louisiana St., 46225, Indianapolis, USA.

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