About Crossways
Situated near the Mendip Hills, Crossways lies a little over two miles from the Glastonbury Festival site and four miles from Wells. Facilities include function space and free off-street parking.
Rooms feature modern bathrooms with rainforest showers, flat-screen TVs and tea and coffee making facilities. The hotel’s four-poster suite has a private terrace with a Jacuzzi hot tub.
Guests can check in from 2 pm and check-out is 10 am. Children are welcome and extra beds/cots are available (fees). Pets are permitted.
Rates included a cooked breakfast. Plus, guests can enjoy lunch, evening meals and traditional Sunday carveries in the restaurant. Drinks can be enjoyed in the American white oak bar or on the roof terrace.
Crossways lies within six miles of Wookey Hole Caves, Glastonbury Abbey and the Chalice Well. Clarks Village Outlet Shopping Centre is less than a 20-minute drive away. Crossways is also 15 miles from Cheddar Gorge and a 50-minute drive from Longleat House & Safari Park.
Positive Reviews
positive:
Comfortable and spacious accommodation
Previous guests have typically rated the standard of the accommodation here highly, describing how they found the rooms were clean, comfortable and spacious. Guests mention that the amenities are excellent, many appreciating the rainfall showers and generous hospitality trays with hot chocolate and biscuits.
positive:
Good management and staff
Reviews of the Crossways show that guests are generally impressed with the standard of service on offer. Management and staff are found to be welcoming and friendly and on the ball when it comes to dealing with staying guests.
positive:
Enjoyable on-site dining
Guests consistently rate their dining experiences here highly, finding everything from breakfast to evening meals of an excellent standard. Guests enjoy having the choice of dining in the bar or the restaurant and find the rooftop terrace a nice addition to the facilities.
Negative Reviews
negative:
More choice at breakfast
Although guests rate the quality of breakfast highly, some past guests would have liked to see more choice available. More continental items and an improved choice of cereals and fruit would be particularly welcome.
negative:
No alternative to carvery
While not a major concern, a small number of previous guests have mentioned that there are no alternatives to a carvery available on Sundays.
negative:
Infrequent complaints
Much of the feedback for the Crossways is positive and any complaints are typically very minor or related to one-off issues. A few guests have mentioned that they found the beds a little hard, others encountered a few problems with the Wi-Fi and some found the hotel a little short-staffed at times.