About Chateau Cartier Hotel & Resort Ascend Hotel Collection
With the appearance of an elegant chateau, Chateau Cartier Hotel & Resort Ascend Hotel Collection features its own 18-hole golf course next to the Ottawa River. The city centre of Ottawa is just a 12 minute drive away.
Twin rooms, double rooms, and suites are available, along with some accessible accommodation. Amenities to expect include a coffee machine, flatscreen TV, telephone, hairdryer, and complimentary toiletries.
Swim in the indoor pool, work out in the Santé Universelle fitness room, or unwind in the spa. A business centre and conference facilities are available, plus car parking and Wi-Fi are provided free of charge.
The Bistronome restaurant and bar has a varied menu of international cuisine, including traditional French and Canadian dishes, along with an extensive wine list, imported beers, and popular spirits.
The Royal Ottawa Golf Club is just a two minute drive from Chateau Cartier Hotel & Resort Ascend Hotel Collection, and the Canadian War Museum is a seven minute drive away.
Positive Reviews
positive:
Golfers will absolutely love this place.
Surrounded by golf courses, this place even features it's very own golf course, the Château Cartier Golf Course! The Royal Ottawa Golf Club is also just a two minute drive from this hotel, and the Riverbed Golf Club a three minute drive away.
positive:
Spacious rooms and comfy furnishings.
Enjoy lots of space in the guest rooms here, so don't worry about packing that extra suitcase. The furniture and beds in the rooms are also very comfortable making them great rooms to relax in.
positive:
You'll be treated very well by all the staff.
The customer service here is great, all the staff are professional and courteous, ready to assist you whenever you need some help. All your requests will be dealt with diligently and you'll feel like a valued guest.
Negative Reviews
negative:
The free Wi-Fi signal is a bit patchy.
Not all areas of the hotel pick up a solid Wi-Fi signal, so you could find that getting connected to the internet is difficult depending on where your room is. Check your room for a signal when you arrive and request a room change if the signal is weak.
negative:
Better soundproofing needed between the rooms.
Sound travels quite easily in this hotel, which means you might be disturbed by hallway conversations or a TV blaring in the room next to yours. Soundproofing needs to be improved here, so pack ear plugs in the mean time.
negative:
Some more regular maintenance is needed here.
You might encounter some faults at this hotel, perhaps the toilet flush in your ensuite doesn't work or the nearby ice machine is out of order. Management really needs to have things like this fixed before you encounter them.