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    Splendid Star Grand Hotel and Spa (Hanoi, Vietnam)

    Splendid Star Grand Hotel and Spa (Hanoi, Vietnam)

    About Splendid Star Grand Hotel and Spa

    Central yet calm, Splendid Star Grand Hotel and Spa is located down a quiet side street in Hanoi’s Old Quarter, adjacent to St. Joseph’s Cathedral and within walking distance of Hoan Kiem Lake. Splendid Star Grand Hotel and Spa’s spacious rooms are bright and airy, with all units equipped with LCD TVs, Wi-Fi and air conditioning. This property’s noise-cancelling windows block out the din of Hanoi traffic, ensuring all guests a good night’s rest. Both city and Old Quarter views are available here. This property has a lift and also features daily housekeeping, laundry and dry cleaning services. In addition to a foreign exchange desk, the hotel’s help desk can offer assistance with travel itineraries. Guests can take their pick from both Western and Vietnamese breakfast options here or head into the Old Quarter to sample traditional street fare. Hanoi makes an excellent base from which to explore the nearby Halong Bay and its striking limestone karst formations.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Spa
    • A/C
    • Restaurant
    • Hotel bar

    Rating overview

    9.2
    trivago Rating Index based on 9065  reviews from:
    • Hotels.com(8.8/10),
    • LocationExcellent  9.2 / 10
    • RoomsExcellent  8.6 / 10
    • ServiceExcellent  9.3 / 10

    Positive Reviews

    positive:

    The perfect Hanoi location

    Set back from the intense snarl of Hanoi traffic, but located right in the heart of the city's Old Quarter, guests found that this property offered both a superb base from which to explore the area and a calm, quiet atmosphere that was much appreciated at the end of a long day of sightseeing. In particular, the hotel's proximity to the night market, local restaurants and nearby lake were highly praised.

    positive:

    Wonderful staff

    Judging by past guest reviews, many had absolutely superb stays here. While the all-around standard of accommodation is great, it's fair to say that this property's team have had quite a lot to do with the excellent guest experience here. The staff of this city centre hotel are genuine and friendly, even taking guests on impromptu tours and pointing out their favourite street eats. This made a tremendous impression on newcomers, with many taking the time to mention staff by name in reviews.

    positive:

    Excellent standard of accommodation

    As if it couldn't get much better - in addition to its great location and outstanding staff - this hotel has also fared very well in the accommodation stakes. True to form, many could find absolutely no fault at all with their rooms and units. The air conditioning was cold and strong and there were no complaints regarding street noise. Both the beds and the rooms were found to be comfortable, clean and well-maintained and the units themselves extremely spacious.


    Negative Reviews


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Massage
    3. Body treatments
    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Porter service
    7. Hotel bar
    8. Hotel safe
    9. Non-smoking rooms
    10. Computer with Internet
    11. Restaurant
    12. 24-hour reception
    13. Snack bar
    14. Sun umbrellas
    15. Laundry service
    16. Spa
    17. WiFi in public areas
    18. Room service
    19. 24-hour room service
    20. Washing machine
    21. Doctor on site
    22. Car rental
    23. Concierge
    24. Airport shuttle
    25. Free WiFi in public areas
    26. Luggage storage
    27. Housekeeping
    28. Free WiFi
    29. Breakfast
    30. Regular disinfection
    31. Hand sanitizer provided
    32. Temperature screening
    33. Masks provided
    34. Safe distance
    35. Response protocol
    36. Online check-in/check-out
    37. New safety protocols
    38. Cashless payment
    For children
    1. Childcare
    Room amenities
    1. Shower
    2. Ironing board
    3. Openable windows
    4. Television
    5. Hairdryer
    6. Central heating
    7. Air conditioning
    8. Minibar
    9. Satellite TV
    10. Desk
    11. Sitting area
    12. Telephone
    13. Safe
    14. Cable TV
    15. WiFi
    16. Free WiFi (rooms)
    17. Outdoor grill
    Sports facilities
    1. Bike rental

    Arrival / Departure

    1. Check in: 13:00

    Contact

    14 Tho Xuong lane, Au Trieu,  100000,  Hanoi,  Vietnam
    Telephone: +84(4)39381435 | Fax: +84(4)39381437 | 

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