Premier Inn Cheltenham North West hotel (Cheltenham, United Kingdom)

Although rooms at this hotel are basic and yet to benefit from any refurbishment, guests tend to find them comfortable anyway. They’re well laid out so as to make the most of the available space, the beds are of a decent quality and the choice of other am

The staff at this hotel attract numerous positive comments from guests, so it seems that you can reasonably expect to enjoy a good level of hospitality here. The only reported problem in this area is that the restaurant staff aren't quite as amenable as t

Very few guests mention having any problem at all connecting to and using the free Wi-Fi service. Those guests who paid the required fee to upgrade to the faster service also seemed pleased by the quality and speed of the connection.

This is likely to be more of a concern during the warmer months but a fair number of guests do comment that the lack of air-conditioning is a problem. The provided desk fans do little to bring down the temperature in the rooms.

Although paper thin walls most likely play a part in adding to the noise level, it seems that the main problem at this hotel is that the lack of air-conditioning may leave you with little choice but to open the window. This subjects you to excessive noise

While most guests thought the breakfast was of a decent standard, many were less impressed by the available evening meals. Furthermore, guests sometimes describe the service as slow and the waiting staff inattentive.