About Hotel Elan
Offering relaxed lodgings centrally located in San Jose, Hotel Elan offers complimentary basic business services. San José State University is around three kilometres away.
Standard twin and double rooms are available here, along with upgraded rooms which include a spa bath. All accommodation is air-conditioned, plus complimentary toiletries feature in the en-suite bathrooms. Other amenities include a flat-screen TV, ironing equipment, safety deposit box, and work desk.
Pets are allowed to stay here for an additional charge plus reception is open around the clock. Both Wi-Fi and car parking are free of charge.
A continental breakfast buffet is included in the room rate, and for other meals guests can dine out. Kukar's House Of Pizza, located roughly two kilometres away, serves pizza, pasta, and sandwiches.
Happy Hollow Park & Zoo is roughly five minutes' drive from Hotel Elan, and Norman Y. Mineta San Jose International Airport is around eight kilometres away.
Positive Reviews
positive:
Convenient Location
Most guests found Elan’s location to be very convenient. The hotel is within walking distance from the Convention Center, and also only a short 15-minute drive from the San Juan International Airport. There are several great dining options in the area, and even more closer to downtown. Shopping and many local attractions are also close by.
positive:
Simply Satisfying
The complimentary daily breakfast at Elan is quite basic, and exactly what is expected of a classic continental layout. Guests appreciated the morning treat though, and said it was exactly what was needed before a busy morning. Keep in mind though that the breakfast area has limited seating but you can take the food up to your room.
positive:
Splendid Staff
Despite the fact that this hotel offers more budget-style accommodations, the staff provides quality service. Guests said that everyone was always friendly and accommodating.
Negative Reviews
negative:
Planes and Automobiles
The hotel is in the flight path of the airport, and it can get quite noisy because of it. Guests also noticed that planes pass by frequently, so you may want to bring some earplugs with you as a precaution. In addition, guests also added that street-side rooms can also be prone to traffic noise.
negative:
Dated Decor
Many guests thought the rooms were in need of updating. The décor seems old fashioned, and the carpets worn and in poor condition. In addition, guests added that the rooms are a bit dark.
negative:
Dirty Details
Housekeeping should pay more attention to detail, according to recent reviews. Guests were repeatedly disappointed with the cleanliness of their rooms and even found items left over from previous guests.