Motel Americas Best Value Inn & Suites Kansas City (Kansas City, USA)

This budget hotel gives mixed impressions, not many of them good. Staff were found to be reasonably helpful with complaints, and did a fast and friendly check-in. .

The Internet service works well, and the room appeared decent, with a comfortable bed. In a mystery hotel deal it was found to be not bad for the price paid. .

The bedroom for guests with limited mobility was rather small, but it had a large bathroom, another room was small too with a very small bathroom, both were extremely clean. A returning couple was pleased with the renovation and new lighting that had been done in the room. The TV pleased guests, with over 75 channels. .

The location is not one to inspire a feeling of security, although not in the center it has a poor city-center sort of atmosphere, with some characters who would be interesting to watch in a movie, but not so attractive in the flesh, so to speak. .

The swimming pool was empty and evidently not in working order, and guests' comments on the rooms give the impression that housekeeping is not very thoroughly carried out, the few visitors who stayed for more than a night found that rooms were not cleaned every day. The infrastructure of this establishment has evidently taken a dive, including curtains that do not shut properly, doors that have been damaged, lack of heating and stains on walls and ceilings: there is an overall lack of cleanliness and freshness. .

Guests who stay in a hotel that does not come up to expectations, with the real world not matching the images they saw, and promised items such as continental breakfast simply not being supplied, invariably tend to react with horror and rage: this establishment is no exception. .