About The Inbal Jerusalem
Overlooking the Old City, the The Inbal Jerusalem Hotel features luxury accommodations, a premium spa and fitness centre, and convention and events facilities.
Well-appointed guestrooms feature city or courtyard views and include satellite TV, free Wi-Fi, electronic safe, air conditioning, and desk and chair. Suites feature separate sleeping and sitting areas. Fresh fruit is provided in all accommodations.
The hotel spa features treatment rooms, Jacuzzi, and wet and dry saunas. Guests can take a refreshing dip in outdoor pool or relax on the sun terrace. Other hotel facilities include a business centre, underground parking, and synagogue.
Sofia Restaurant, located on-site, serves Italian cuisine. A breakfast buffet is served daily at Carmel Restaurant, which also offers traditional Shabbat meals. Guests will also find a grill restaurant, café and pool bar.
The The Inbal Jerusalem Hotel is just steps away from Liberty Bell Park and Montefiore’s Windmill, while the Jaffa Gate and Jerusalem’s Old City are within a leisurely 15-minute stroll.
Positive Reviews
positive:
Easy access to the Old City.
The Inbal Jerusalem Hotel is located approximately half a mile from Jerusalem's Old City. Both the Jaffa Gate and Zion Gate are within comfortable walking distance, with pleasant gardens and parks making up much of the walk.
positive:
Breakfast buffet draws rave reviews.
Many guests staying at the hotel are won over by the breakfast buffet. These guests enjoy the varied dishes on offer and the freshness of the food served.
positive:
Outdoor pool proves popular.
The hotel's outdoor pool proves popular with guests both young and old. The pool offers a lap lane for those guests looking to exercise, as well as plenty of sun loungers upon which to relax. During the winter, the pool is covered by a marquee-style shelter, meaning guests can still enjoy a dip.
Negative Reviews
negative:
Some issues with heat.
A number of guests staying at the Inbal Jerusalem Hotel have reported issues with the hotel's heating and air conditioning. These guests generally find rooms to be too hot, with air conditioning unable to cope with the temperature. Guests report that opening a window, while helping with the temperature, can be a bit noisy.
negative:
Housekeeping could be improved upon.
According to some guests, the hotel's housekeeping team could do a better job. A number of guests have remarked on the quality of vacuuming, suggesting better care should be taken. Meanwhile, reports suggest that toiletries and in-room essentials are not always replenished in a timely manner.
negative:
Customer service not always up to scratch.
While many people have a lot of good things to say about the hotel staff, a number of guests have been disappointed by the standard of customer service at the hotel. Reports suggest that the front desk team is not always as professional as might be expected, while it has been suggested that complaints could be dealt with quicker.