About Sofitel Shahd Al Madinah
Situated in the heart of city, Sofitel Shahd Al Madinah is a 5-star property, just 15-minute drive away from Airport. The property features restaurants, meeting rooms and exquisitely designed rooms.
Merging contemporary with spirituality, all the rooms and suites have been designed by Soraya Sanders. Elegant and peaceful rooms feature Turkish tea/coffee set, LCD TV, telephone, in-room safe, turndown gifts and Internet access.
Sofitel Shahd Al Madinah offers underground parking to guests and exclusive enclave for VIP guests. Well-equipped conference rooms are available for business travellers.
Overlooking the Holy Masjid, experience delicious cuisines of Eastern world at Arabesque or lounge at Shalimar with mocktails and lights snacks.
Prince Mohammed Airport is 13 km away and Al-Masjid al-Nabawi is 2 km away from the hotel. Guests may also visit Quba Mosque, located 3 miles away.
Positive Reviews
positive:
Central Location.
Shaza Al Madina is very well located with a two minute walking distance from the main mosque. Apart from close proximity to Airport, the old city is also located within a five minute walking distance from the hotel. Most of the guests choose the hotel due to its prime location.
positive:
Excellent Staff and Service.
The staff is very efficient and try to make the guests comfortable by solving the problems, if any. Some guests reported that even when it is time for staff to break the fast, they help you with check-in and ensure complete convenience of guests. The hospitable and helpful nature of staff shows that the hotel is customer-oriented.
positive:
Good Breakfast Buffet.
The breakfast buffet is loved by guests with adequate variety and quantities. The options available are good and well-prepared.
Negative Reviews
negative:
More Expectations from Five-Star Property.
Many guests felt that the hotel lacks facilities and detailing of a five-star property. Attention to detail is lacking in many aspects like lack of spacious elevators, which means more waiting time for lifts, poor lighting in corridors and old hotel furniture.
negative:
Issues with Rooms.
Many guests felt that the rooms are not well-maintained and carpets need replacement. The décor looks dated and minor issues like broken cupboards, empty minibar, broken shower in bathroom and stained carpets needs attention.
negative:
Limited Parking Facilities.
The parking facilities are not very good, with guests reporting that parking area is limited. It becomes difficult to park the car.