Pleasant and helpful staff
The customer service provided by the Imperial Inn was commended by most former guests. Along with always being available, the hotel's staff members were typically praised for their friendly and accommodating attitude.
Boasting well-equipped rooms and free Wi-Fi access, the Imperial Inn Oakland is an unassuming accommodation choice that possesses a convenient location in Oakland. The MacArthur BART Station is just a little over five minutes away on foot from the hotel. All rooms at the Imperial Inn Oakland come equipped with a cable television, DVD player, hairdryer, refrigerator, microwave and coffee/tea making facilities. The air conditioned rooms also include a private bathroom with complimentary toiletries. For the convenience of guests, the hotel supplies a 24-hour front desk to ensure assistance can be offered in an efficient manner. Free gated on-site parking is available for those traveling in their own vehicle. Complimentary coffee is served in the lobby area. The hotel is also surrounded by a multitude of dining choices. Lake Merritt is a ten-minute drive from the hotel. Downtown San Francisco is approximately 15 minutes away by car.
The customer service provided by the Imperial Inn was commended by most former guests. Along with always being available, the hotel's staff members were typically praised for their friendly and accommodating attitude.
In terms of the amenities supplied, the rooms were generally admired by previous visitors that stayed at the hotel. With home comforts such as a refrigerator, microwave, coffee/tea making facilities and cable television, the accommodation's rooms have been judged as well-equipped.
Past guests that used the facility were very happy about the Imperial Inn's free on-site parking. As well as an ample amount of spaces, the parking lot is also gated and secure - which gave people peace of mind about the safety of their vehicle during their time at the hotel.
Although it is conveniently positioned near to public transport links, the location of the Imperial Inn was not seen in the best light by some former visitors. As well as downtown Oakland being over 30 minutes away on foot, the hotel is also said to not be in the most pleasant of neighborhoods.
The cleanliness levels of the rooms at the hotel have received a mixed reception from past guests. Despite some saying they were clean, the rooms - with reports of stained carpets and furniture, pungent smells and bug sightings - have been criticized for their hygiene standards at times.
Whilst the size of the living space in the rooms was rarely an issue, some of the private bathrooms were labeled as overly small and cramped by various previous visitors that stayed at the Imperial Inn.
No, Imperial Inn Oakland doesn’t offer pool areas.
No, Imperial Inn Oakland doesn’t allow pets.
Yes, Imperial Inn Oakland provides Parking for guests.
Imperial Inn Oakland is located in 490 West MacArthur Boulevard, 94609, Oakland, USA.
Imperial Inn Oakland Nearby attractions include International Airport San Francisco, Union Square, Fisherman's Wharf, Chinatown, Standford University, Financial District, Golden Gate Bridge, Highway 1.
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