Hotel Hyatt house Gaithersburg (Gaithersburg, USA)

Guests report feeling regal from the moment they start the beautiful drive up to this property. The royal treatment continues with the warmest of welcomes from friendly front-of-house staff who orientate new arrivals with the property before escorting you personally to your accommodations.

The hotel is massively popular with families and long-stays, and for good reason. The fully-equipped kitchens (which include fridges, cookers and dishwashers) are a dream for many types of traveler. Having this, plus a major supermarket chain immediately opposite, makes meal times convenient and cost-effective.

The breakfast buffet is a resounding hit with reviewers who rave about the variety of the hot and cold items purveyed. Made-to-order omeletes are insanely popular, while those with dietary restrictions, or simply with a hankering for something specific, will find amenable chefs happy to accommodate.

The exceptional standards on show when you enter the lobby of this hotel aren't always maintained throughout all areas. Some guestrooms feel dated, with old furnishings and broken power outlets. Musty smells shock some guests arriving with higher expectations, while loud AC units annoy others.

Many guests are stunned on arrival to find there are no elevators. For most, this is simply a minor annoyance, and means taking the stairs (of which there are a lot, apparently), but for those with disabilities, small children or lots of luggage, it is a particular pain.