About Homewood Suites by Hilton Boston/Andover
A modern, smoke-free home base for sports fans, the Homewood Suites by Hilton Boston/Andover is 28 miles from TD Garden and Fenway Park.
The spacious studio, one-bedroom, and two-bedroom suites each feature a comfortable sitting area with a flat-screen television, complimentary Wi-Fi, and a full kitchen with a stovetop, refrigerator, dishwasher, and microwave.
The Homewood Suites by Hilton Boston/Andover welcomes pets (and their humans) with a 24-hour front desk. A sunny outdoor pool, basketball court, and fitness center round out the amenities for active travelers.
Guests enjoy a daily hot breakfast buffet on the house, as well as complimentary drinks and snacks at the evening social, held four nights a week.
The historic cities of Concord, Lexington, and Salem are within day trip range. Downtown Boston is about 30 minutes away by car.
Positive Reviews
positive:
A welcoming, family friendly atmosphere...
Many travelers describe the general atmosphere as "family friendly," thanks in large part to the kind, attentive staff. The front desk team, manager, and breakfast host are frequently singled out for their hospitality and eagerness to make everyone feel "at home."
positive:
A suite place to sleep...
Many guests describe the rooms as clean, spacious, quiet, and comfortable. Families and long-term guests particularly appreciate the practical, "homey" layout with its full kitchen and separate sitting area. Fit travelers report that the smallish gym is reasonably well equipped, and the outdoor pool is a refreshing bonus in summer months.
positive:
A great base for road trippers...
Drivers appreciate that the hotel is close to many major freeways, including I-93 and I-90, making it a good base for day trips to Boston, Manchester, Salem, New Hampshire, and much more. Many travelers also like the hotel's setting in a quiet business park, noting there are a good variety of local as well as popular chain restaurants and shops within five miles.
Negative Reviews
negative:
A failure to communicate...
Though the reviews of the staff are largely positive, a small percentage of guests have been disappointed in a lack of "follow through" after receiving promises to address reported issues, or else have experienced long waits at the front desk and/or an indifferent attitude.
negative:
No longer brand new...
Though widely considered to well maintained, the furnishings are showing some wear, and the traditional decor may be due for an update. The pullout sofa beds seem to be as uncomfortable here as anywhere.
negative:
Don't dive in...
Kids of all ages have been disappointed to find the outdoor pool closed for the season or for maintenance, and wish that an indoor pool were also available.