Hotel Extended Stay America Suites - Washington, DC - Alexandria - Landmark (Alexandria, USA)

Many reviewers said they dealt with friendly, professional and obliging members of staff who provided good customer service. Those travelling with their four-legged friends were delighted with the pet-friendly policy.

It appealed to travellers that this hotel in the western outskirts of Alexandria, Virginia was close to bus stops, convenience stores and filling stations. Moreover, there were lots of shopping and dining options in the vicinity plus a major shopping mall just across the freeway. The straightforward access to Interstate 395 made it simple to get to central Alexandria and downtown Washington D.C. plus airports, sports arenas, national landmarks, government offices, academic institutions and golf courses. The free parking was another plus.

The generously-sized rooms were reportedly nothing fancy but were sufficiently clean and comfortable for most reviewers' needs. Lots of visitors mentioned their rooms were fairly quiet considering how close the freeway was. The well-equipped kitchenettes were a hit with those on longer stays. Budget-conscious guests frequently said they got fair value for money due to the normally inexpensive room rates.

Several critics remarked that some rooms seemed a little rundown due to aging items of furniture, dated decor and non-functioning power outlets. Cleanliness issues reported included insufficiently cleaned bathrooms, inconsistent housekeeping standards, stained carpets, lingering musty odours and stale smoky smells. A few visitors described encounters with cockroaches and ants. Some critics wished the free weekly housekeeping had been offered more frequently.

The free takeaway breakfast appealed to many visitors. However, several critics claimed the selection of food on offer was too restricted.

Some critics were occasionally inconvenienced by subpar network coverage or underwhelming speeds when using the free Wi-Fi network.