About Casa
Casa is a modern hotel located on Nathan Road, a
popular shopping and dining area in Hong Kong, only a minutes’ walk from Yau Ma
Tei MTR station.
All of the rooms feature air-conditioning, a flat-screen cable TV, a kettle, a work desk, and a bathroom with hairdryer. Some rooms include an in-room safe and a mini-fridge.
There is free Wi-Fi throughout Casa. Reception is open 24-hours, and it offers a concierge service, a tour desk, a currency exchange and luggage storage. There is also a lift.
There is free Wi-Fi throughout Casa. Reception is open 24-hours, and it offers a concierge service, a tour desk, a currency exchange and luggage storage. There is also a lift. The hotel restaurant serves meals from breakfast until late
afternoon. There are many restaurants to choose from in the Nathan Road area,
as well as street-food stalls at Temple Street Night Market which is just a
short walk away.
Jade Market is 300-metres from the hotel. Harbour City is less than two-kilometres away while Victoria Peak is five-kilometres away.
Positive Reviews
positive:
In an excellent location
Being close to Temple Street Night Market and all the shops and restaurants along Nathan Road, you will find you have lots to do around the hotel. But when you want to explore further you will find it very convenient with the MTR only a minute away, and with buses running along Nathan Road.
positive:
Good housekeeping service
Guests find that the rooms are kept nice and clean when they are there with a daily housekeeping service. Beds are changed, fresh towels are provided and supplies such as tissues are replenished.
positive:
Lots of dining options
The central location of this hotel means that it is really easy to find good food on an evening. Whether it is fast food or restaurants you're after, you're within minutes of lots of good eateries.
Negative Reviews
negative:
Compact rooms and bathrooms
With space at a premium in Hong Kong, hotel rooms may be on the small side. The rooms are said to be small, and bathrooms very small. Guests say they cannot sit on the toilet straight and that there is no room to move about. The water from the shower goes everywhere.
negative:
Service from the staff can be hit and miss
While staff are thought to be courteous and helpful by some, others do not agree. Their attitude was sometimes thought to be rude and they did not give good customer service, not appearing keen to assist them when they needed anything.
negative:
Wi-Fi is not reliable
The Wi-Fi does not appear to be a reliable service right through the hotel. Some guests found it to be quick and good to use, while others said it was poor as the signal would drop out when they were using it or that it was very slow.