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    Hotel Best Western Inn & Suites (New Braunfels, USA)

    Hotel Best Western Inn & Suites (New Braunfels, USA)

    About Best Western Inn & Suites

    Best Western Inn & Suites enjoys convenient Interstate access and is particularly well placed for visits to the Prime and Tanger Outlets. The air-conditioned and well-furnished rooms feature flat-screen LCD TV, free Wi-Fi, coffee maker and work desk. Also included are a microwave and mini-refrigerator. There is a 24-hour business center at Best Western Inn & Suites; plus meeting rooms, computer station, laundry facilities, ice/vending machines and free parking. Complimentary coffee is available in the lobby. A complimentary hot buffet breakfast is provided. Restaurants and bars are located on and across the street; these include Olive Garden and Denny’s. There are many more within a mile or two of the hotel. Texas State University is 15 miles away and it is 1.4 miles to New Braunfels Market Place. Gruene Hall is three miles from the hotel. Landa Park (4.8mi) and Texas Ski Ranch (5 mi) are also within easy reach.

    Top amenities

    • Free WiFi
    • A/C

    Rating overview

    7.4
    trivago Rating Index based on 3273  reviews from:
    • Hotels.com(7.4/10)
    • LocationExcellent  8.5 / 10
    • RoomsVery good  8.0 / 10
    • ServiceVery good  8.3 / 10

    Positive Reviews

    positive:

    Good for a Weekend Getaway

    Best Western Inn & Suites is a perfect location for weekend getaway. With easy interstate access, guests can easily commute to various area attractions. Guests can just go for a water sports activity at Guadalupe & Comal Rivers, two miles from the hotel or may cool off at Guadalupe River or explore Schlitterbahn Waterpark.

    positive:

    Pleasant and Helpful Staff

    The helpful and pleasant staff is very accommodating and with pleasing disposition. From the reception staff to the breakfast staff, everyone was nice and took great care in making sure everything is good.

    positive:

    Good Breakfast &many Restaurants Nearby

    Guests really liked the breakfast at Best Western Inn & Suites offering a good selection of items along with fresh and well-cooked meals. You may devour a variety of cuisines, as there are many good restaurants, bistros and cafes located within walking distance.


    Negative Reviews

    negative:

    No Elevator at Hotel

    There is no elevator at the hotel, which means walking up to the room upstairs even with your luggage. Guests were not really about this missing feature at the hotel.

    negative:

    Few Minor Issues

    No room safe, leaking walls & ceiling, cracked tub in the bathroom, damp smell in rooms and unclean carpet are some of the minor issues highlighted by guests.

    negative:

    Dirt and Dust in Rooms

    Many guests reported that the room was not as clean and there was dirt and dust on the lamps, carpet and floor. The pillow covers were also not clean and had hair on it as reported by few guests. Scope of improvement is there in the cleanliness department.


    All amenities

    Property amenities
    1. Entrance hall/lobby
    2. Express check-in
    3. Non-smoking rooms
    4. Deck chairs
    5. Fax/Modem access
    6. Free WiFi
    7. Breakfast
    8. Hand sanitizer provided
    9. Safe distance
    10. Response protocol
    11. New safety protocols
    For children
    1. Cot
    Room amenities
    1. Bathtub
    2. Shower
    3. Openable windows
    4. Television
    5. Hairdryer
    6. Central heating
    7. Air conditioning
    8. Radio
    9. Satellite TV
    10. Desk
    11. Cable TV
    12. Microwave
    13. Fridge
    14. Free WiFi (rooms)
    15. Coffee machine
    Accessibility
    1. Accessible bathroom

    Arrival / Departure

    1. Check in: 12:00

    Contact

    1493 N Ih 35,  78130,  New Braunfels,  USA
    Telephone: +1(830)6257337 | Fax: +1(830)6257133

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